Insights

In this interview myhotelshop CEO Ulli Kastner gives his thoughts on the verdict of booking.com

By connecting with guests and delivering tailored experiences, you can revolutionise guest satisfaction and foster long-term loyalty

Now you have even more cost control and flexible budget management options. With our new budget per hotel option, you can now select to allocate an overall budget which is then used for all placements.

Always friendly and always service-oriented - that is the hotel concierge in digital form. Chatbots are becoming more and more important for guest communication and are seen as a fixed strategic decision. We show you which functions hotel chatbots have and how they facilitate communication with your guests.

Always a clear view with these key figures: We present the most important key performance indicators for your hotel that you should always have a close look at.

The current crisis situation is causing many industries to shake up. But what does it mean especially in the hotel online marketing sector? Ullrich Kastner gives an outlook.